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  Articles, whitepapers and presentations written by Steve Mott
 

 
Title: "The Challenge of Interchange"
Date: December 2005
  The battle over signature-based card interchange threatens the banking industry overall. This analysis shows why.  
 
>> Download in Powerpoint

 

  Business 2.0
 
  Title: "Winning One Customer at a Time" Date: March 01, 2000 Issue
  The information portion of any good or service has become a large part of its value. Information is easier to customize than hard goods. Suppliers will find it more profitable to customize products, and consumers will demand individual tailoring. Full Article...  
  >> Download in PDF

 

  Title: "Trial by Fire" Date: December 26, 2000 Issue
  It's not easy to spend $1 million a day. But Priceline's Webhouse Club did so with bravado up to the very end. The former president tells us what he learned. Full Article...  
  >> Download in PDF

  Acrobat


 
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